Privacy Policy

At Beyond the House, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, https://beyondthehouse.ca/ (“Website”), or interact with us through any other means.

  1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identification Information: This includes your name, email address, phone number, and mailing address.
  • Technical Data: Information such as your IP address, browser type, device information, and browsing behaviour when visiting our Website.
  • Transaction Data: Details about payments made to us, including the products or services you purchased.
  • Communications Data: Any information you provide when you contact us via email, phone, or through the Website's contact forms.
  1. How We Use Your Information

Beyond the House uses your data for the following purposes:

  • To Provide Services: We use your information to process orders, deliver services, and manage your requests.
  • Communication: To contact you via email, phone, or mail regarding your inquiries, orders, promotions, or important updates related to our business.
  • Improving User Experience: To analyze how visitors use our Website and to improve our services and offerings.
  • Legal Compliance: To comply with applicable laws, legal processes, and governmental requests.
  1. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers to help us operate the Website or deliver services (e.g., payment processors or shipping partners).
  • Legal Obligations: If required by law or legal process, we may disclose your information to authorities.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of online transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

  1. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If any of your information is inaccurate, you may ask us to correct or update it.
  • Deletion: You can request that we delete your data, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
  1. Cookies

Our Website uses cookies to improve your browsing experience. Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour. You can control cookie settings in your browser, but this may affect the functionality of the Website.

  1. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Beyond the House
144 Craig St, Russell, ON K4R 1A1, Canada
Phone: +1 613-445-5214
Email: info@beyondthehouse.ca
Website: https://beyondthehouse.ca/

Thank you for trusting Beyond the House with your personal information.